Returns & Exchanges

At SandByShirin, we want you to love your fashion finds; if you are not completely satisfied, you can return or exchange eligible items within 14 days of delivery. All returned pieces must be in their original condition, unworn, and with all tags securely attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging, ensuring all labels are intact and the garment is folded neatly to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing